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Returns

Cancellation of the contract and return of the goods

The consumer can withdraw from the contract within 14 days of receipt of the ordered goods without giving reasons.The display is considered in time if the shipment is delivered in good time.The return of the ordered goods to the company within 14 days of receipt is the same as a declaration of withdrawal.The only costs that the consumer bears in connection with the revocation are the immediate costs of returning the goods.The latter must be returned to the company at the latest fourteen (14) days after the declaration of resignation.If the consumer has resigned from the contract, the company must reimburse him all payments made.The reimbursement must be made as quickly as possible, but at the latest 14 days after receipt of the declaration of withdrawal.

The buyer is liable for the loss of value of the goods if it is due to the buyer's behavior that is not absolutely necessary to determine the nature, properties and functionality of the goods.

The buyer can use the intended return within 14 days of receipt of the goods by post (Elteh d.o.o dol pri ljubljani 35, 1262 dol pri ljubljani) or via the contact email address: trgovina@elteh.si. inform.

Consumers send products back to the address of the provider: ELTEH D.O.O, DOL 35, DOL Pri Ljubljani.

products must be sent at the latest 14 days after the revocation is notified.The products must include the original invoice and the form for returning products that you can find here.

The buyer bears all costs associated with the return of products.The buyer has to send the products undamaged, in the same amount and in the undamaged original packaging.We are not responsible for costs that arise from acting outside of the terms and conditions.

We do not accept returns.When delivering to our costs, we will charge you the costs of returning according to the valid price list of Pošta Slovenije.